Shipping
FESTIVE ORDER CUTOFF DATES
Order date cut off for online orders to arrive before Christmas Day is Monday 15th December.
NORMAL DESPATCH TIMES
Orders placed by 8am NZDT are processed and despatched within 1 business day.
Orders placed after 8am NZDT are processed and despatched within 2 business days.
We use NZ Post to ship all our online orders for North and South Island orders. Rural orders may take longer to get delivered.
View the latest delivery updates from NZ Post here.
If you have not received your order within 7 days please contact us at hello@flightcoffee.co.nz with your order number so we can resolve ASAP.
Please note all orders are sent with an authority to leave.
PROMOTIONS & SALE PERIODS
During Promotions and Peak Periods there may be a delay of up to 2 business days.
NORMAL SHIPPING TIMES
We offer free shipping around Aotearoa for urban orders $35 and over and free shipping for rural orders $50 and over.
A delivery charge of $4.50 applies for urban orders under $35. For rural orders under $50 a delivery charge of $5.50 applies.
INTERNATIONAL QUERIES
We currently ship to these countries:
- Australia
- China
- Hong Kong
- Indonesia
- Singapore
- Thailand
- Malaysia
- Canada
- UK
- Ireland
SHIPPING TO THE U.S
Due to new U.S. customs requirements, we have temporarily suspended all shipping services to the United States while NZ Post implements the necessary changes, and we will notify you as soon as these services resume.
WHOLESALE INTERNATIONAL
If you are a Cafe Owner based overseas and would like to range Flight Coffee please send us an email with your Cafe Name and details to orders@flightcoffee.co.nz