Free urban shipping

On orders $35 & over

Free rural shipping

On orders $50 & over

Subscribe & save

Fresh coffee delivered

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Frequently Asked Questions

ORDERS & SHIPPING

My Order hasn't arrived

All orders are despatched via NZ Post. To monitor your order view the tracking number provided in your shipping confirmation email.

Can I view my past orders

If you have an account simply login to view your previous orders.

Do you offer free shipping?

Yes, we offer FREE SHIPPING across Aoteroa for urban orders $35 and over and rural orders $50 and over.

For urban orders under $35 a delivery fee of $4.50 applies. For rural orders under $50 a delivery fee of $5.50 applies.

Do you ship internationally?

We will be launching our international shipping options soon.

SUBSCRIPTIONS

What types of subscriptions do you offer?

We offer both Pay as you go and Prepaid subs.

Pay as you go subs are no contract, no fixed time. You call (and pull the shots) and save 22%.

Prepaid subs make the perfect gift. Prepay and save up to 24%. They will love your forever.

How can I access my Pay As You Go Subscription?

Simply click the Manage Subscription link. You are in full control and can add, change blends or even skip an order.

How do Prepaid Subscriptions work?

Prepaid Subs are the perfect gift and you can save up to 24%.

Simply choose your blend, size and grind type.

You are charged just once and then can look forward to fortnightly shipments of delicious coffee.

When do you process subscription orders?

From June 2024 our subscription orders get processed every Wednesday for dispatch on a Thursday from our Wellington roastery. This is to ensure you start the week with fresh coffee.

I purchased my subscription prior to June 2024. When will my subscription order get processed?

Subscribers who purchased a subscription prior to June 2024 will continue to have their orders processed on the day of the week they signed up.

General

Which coffee is my perfect match?

Discover your perfect match by taking our fun coffee quiz.

Can I find Flight Coffee at my local cafe?

Use our interactive cafe finder map to discover our amazing Cafe Partners near you.

Can I find Flight Coffee at my local store?

Check our interactive stockists map to find a local store that sells Flight Coffee

I have a Cafe or Restaurant and would love to serve Flight Coffee

Amazing! Just complete some details on our Wholesale page and our team will be right in touch.

My question is not answered here

Just leave us your deets here and we will be in touch!