On orders $35 & over
On orders $50 & over
Fresh coffee delivered
Frequently Asked Questions
ORDERS & SHIPPING
My Order hasn't arrived
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All orders are despatched via NZ Post. To monitor your order view the tracking number provided in your shipping confirmation email.
Can I view my past orders
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If you have an account simply login to view your previous orders.
Do you offer free shipping?
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Yes, we offer FREE SHIPPING across Aoteroa for urban orders $35 and over and rural orders $50 and over.
For urban orders under $35 a delivery fee of $4.50 applies. For rural orders under $50 a delivery fee of $5.50 applies.
Do you ship internationally?
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We will be launching our international shipping options soon.
SUBSCRIPTIONS
What types of subscriptions do you offer?
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We offer both Pay as you go and Prepaid subs.
Pay as you go subs are no contract, no fixed time. You call (and pull the shots) and save 22%.
Prepaid subs make the perfect gift. Prepay and save up to 24%. They will love your forever.
How can I access my Pay As You Go Subscription?
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Simply click the Manage Subscription link. You are in full control and can add, change blends or even skip an order.
How do Prepaid Subscriptions work?
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Prepaid Subs are the perfect gift and you can save up to 24%.
Simply choose your blend, size and grind type.
You are charged just once and then can look forward to fortnightly shipments of delicious coffee.
When do you process subscription orders?
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From June 2024 our subscription orders get processed every Wednesday for dispatch on a Thursday from our Wellington roastery. This is to ensure you start the week with fresh coffee.
I purchased my subscription prior to June 2024. When will my subscription order get processed?
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Subscribers who purchased a subscription prior to June 2024 will continue to have their orders processed on the day of the week they signed up.
General
Which coffee is my perfect match?
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Discover your perfect match by taking our fun coffee quiz.
Can I find Flight Coffee at my local cafe?
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Use our interactive cafe finder map to discover our amazing Cafe Partners near you.
Can I find Flight Coffee at my local store?
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Check our interactive stockists map to find a local store that sells Flight Coffee
I have a Cafe or Restaurant and would love to serve Flight Coffee
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Amazing! Just complete some details on our Wholesale page and our team will be right in touch.
My question is not answered here
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Just leave us your deets here and we will be in touch!