On orders $35 & over
On orders $50 & over
Fresh coffee delivered
Frequently Asked Questions
ORDERS & SHIPPING
My Order hasn't arrived
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All orders are despatched via NZ Post. To monitor your order view the tracking number provided in your shipping confirmation email.
Can I view my past orders
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If you have an account simply login to view your previous orders.
Do you offer free shipping?
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Yes, we offer FREE SHIPPING across Aoteroa for urban orders $35 and over and rural orders $50 and over.
For urban orders under $35 a delivery fee of $4.50 applies. For rural orders under $50 a delivery fee of $5.50 applies.
Do you ship internationally?
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Yes, we currently ship to 10 countries. View the list on our shipping policy page.
SUBSCRIPTIONS
What types of subscriptions do you offer?
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We offer both Pay as you go and Prepaid subs.
Pay as you go subs are no contract, no fixed time and fully flexible. You call (and pull the shots) and save up to 20%.
Prepaid subs make the perfect gift. These are for a fixed period. Prepay and save up to 20%. They will love your forever.
How can I access my Pay As You Go Subscription?
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Simply click the Manage Subscription link. You are in full control and can add, change blends or even skip an order.
How do Prepaid Subscriptions work?
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Prepaid Subs are the perfect gift and you can save up to 20%
Simply choose your blend, size and grind type and go for a 1, 3, 6 or 12 month prepaid plan.
You are charged just once and then can look forward to fortnightly shipments of delicious coffee.
Note: Prepaid Sub plans are for a fixed period and cannot be paused or changed.
When do you process subscription orders?
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Subscription orders are charged on the day of the week you signed up and ship out the next business day from our roastery in Wellington.
Can I pause my subscription?
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Yes, you can pause your Pay As You Go Subscription at anytime.
Note, if you have chosen a Prepaid Subscription these are on a fixed sending cycle and cannot be paused.
General
Which coffee is my perfect match?
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Discover your perfect match by taking our fun coffee quiz.
Can I find Flight Coffee at my local cafe?
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Use our interactive cafe finder map to discover our amazing Cafe Partners near you.
Can I find Flight Coffee at my local store?
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Check our interactive stockists map to find a local store that sells Flight Coffee
I have a Cafe or Restaurant and would love to serve Flight Coffee
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Amazing! Just complete some details on our Wholesale page and our team will be right in touch.
My question is not answered here
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Just leave us your deets here and we will be in touch!